Eligibility for Refund At FINCEN FILE, we are committed to providing exceptional service. Understanding the specific nature of FinCEN form filing services, refunds are offered only under the following condition:
- Exemption from Filing: A refund will be granted if it is determined that your business is exempt from the filing requirements after you have engaged our services but before submission to FinCEN. Our team will verify the exemption status, and upon confirmation, will initiate the refund process.
Non-Eligible Refund Circumstances Please note the following scenarios where a refund cannot be granted:
- Desire to File Independently or with Another Entity: Once you have submitted your information to FINCEN FILE, our systems automatically begin the filing process. If you decide to file on your own or with another third-party entity after submission, we cannot offer a refund due to the immediate commencement of our filing services.
- Submission to FinCEN: Once your information has been submitted to FinCEN, the filing process is considered complete, and no refunds can be issued regardless of subsequent exemption status discoveries or changes in filing intent.
Refund Process To request a refund under the exemption policy:
- Notification: Contact us at info@fincenfile.org with your company details and a brief explanation of your exemption status.
- Verification: Our team will verify the exemption status with the provided details.
- Refund Initiation: Once verified, we will initiate the refund to the original method of payment within a reasonable timeframe.
Contact Us For questions regarding the refund policy or to initiate a refund request, please contact our customer service at info@fincenfile.org. We are here to assist and ensure your satisfaction with our services.
Policy Amendments FINCEN FILE reserves the right to amend this refund policy at any time. Clients are encouraged to review it periodically for any changes.
By using our services, you acknowledge and agree to this refund policy. Your satisfaction is important to us, and we strive to provide clear and fair policies.